Overview
Our returns policy lasts 7 days and is only eligible for wrongly delivered items. If 7 days have passed since your purchase, we can’t offer you an exchange. Please note that we do not offer refund, and will only exchange for the correct ordered items.
To be eligible for a return, your item must be unopened and in the same condition that you received it. It must also be in the original packaging.
To request for return, please email us at hello@welovewabisabi.com. Alternatively, you can drop us a Whatsapp message at +65 88467930. Please include your order ID when contacting us.
Exchanges
In the event of exchanging, you will need to ensure that the returning products are available for our driver to pickup. We will not accept exchanges without collecting back the wrongly delivered items.
Need help?
Contact us at hello@welovewabisabi.com for questions related to exchanges and returns.